FREQUENTLY ASKED QUESTIONS

What food safety standards are followed by Independents by Sodexo?

We have the following ISO accreditations: ISO 14001:2015, ISO 9901:2015, ISO 45001:2018.

We comply with all regulations, and we have a legal partnership with our Primary Authority (Salford Council) which assures all of our food safety standards/processes.

How does Independents by Sodexo address allergen management?

Any child with a dietary requirement completes our special diets form. The kitchen team and the school agree on a plan to identify these children as they come into the dining hall at service.

The form is then given to the kitchen and our nutrition team. Together, they create the information needed for safe meals. In the instance of allergy or intolerances, they will create a menu with at least 2 daily options (in most instances) from which the parent/carer and pupil can choose their meals.

Once the parent has chosen the meals, the kitchen prepares the chosen items and holds them separately, labelled with the pupil’s name and allergen. This is then served to the pupil as they come into the dining hall with separate utensils and plates.

Does Independents by Sodexo accommodate special dietary needs for primary school pupils?

Yes, we can accommodate most special dietary needs. In some instances, we may ask for medical information to confirm that we are creating the correct meal to keep pupils safe. But, this is only requested in a minority of times when allergens fall outside the 14 regulated allergens or the need is very medically specific.

Does Independents by Sodexo accommodate special dietary needs for secondary school pupils?

Yes, we can accommodate most special dietary needs. In some instances, we may ask for medical information to confirm that we are creating the correct meal to keep pupils safe. But, this is only requested in a minority of times when allergens fall outside the 14 regulated allergens or the need is very medically specific.

What certifications do you hold to certify menu quality and sourcing?

Food For Life Bronze
MSC license
All meat used is British Red Tractor Certified

What is your requirement from a school meal provider?

All of our insight, research, and development is focused on providing freshly prepared, healthy, and tasty meals to schools, using the School Food Plan and Public Health information as our starting point.

Can you meet the needs of our diverse school population?

At Independents by Sodexo, we know that one menu doesn’t fit all schools. We offer a selector-style menu so that you can tailor the menu to your needs.

Queues are a big problem at our school; we need to minimise wait times and get children eating within our timetable.

At Independents by Sodexo, we have come up with several strategies to help decrease waiting times, such as signposting along the queue so that pupils know what is on offer before they arrive, pre-ordering so that meals are ready when they arrive, direct marketing to parents and pupils so they’re aware of what’s on offer before they arrive, and opening multiple servery points to split traffic. In addition, our primary school pre-payment solution, School Food United, allows parents to pre-order via the app to help improve speed.

Do you cater for different types of dietary preferences?

Yes, we offer at least 2 vegetarian options each day.

We strive to make our vegetarian options vegan-friendly as well. We do offer at least one vegan option each day.

We participate in Meat Free Mondays.

All of our dessert options are vegetarian. Some of them are also vegan-friendly.

We do not use pork gelatine in any of our desserts.

We can offer Halal meat if requested by the school.

Explore Our Other Services

Explore our comprehensive range of services tailored to meet diverse needs. From market-fresh meals produced on-site or off-site to intuitive apps and event and kitchen design, our dynamic, creative blend of services goes above and beyond to transform the way your school serves food.


Made Fresh at School

Our carefully crafted, market-fresh, artisanal food is produced on-site.

Food Portfolio

Our customised menus reflect the unique spirit of your school.

Digital Solutions

Our intuitive app & tech solutions elevate school dining.

Energy and Sustainability Management

Improve energy efficiency, reduce environmental impact and control costs.

Cleaning

With over 60 years of experience in the cleaning industry, we understand how essential a clean, safe, and hygienic environment is for schools.

Grand Designs

Complete design and project management service, from architectural plans to project management to surveying.


Explore Our Other Services

Explore our comprehensive range of services tailored to meet diverse needs. From market-fresh meals produced on- or off-site to intuitive apps and event and kitchen design, our dynamic, creative blend of services goes above and beyond to transform the way your school serves food.

Made Fresh at School

Our carefully crafted, market-fresh, artisanal food is produced on-site.

Food Portfolio

Our customised menus reflect the unique spirit of your school.

Digital Solutions

Our intuitive app & tech solutions elevate school dining.

Energy and Sustainability Management

Improve energy efficiency, reduce environmental impact and control costs.

Cleaning

With over 60 years of experience in the cleaning industry, we understand how essential a clean, safe, and hygienic environment is for schools.

Grand Designs

Complete design and project management service, from architectural plans to project management to surveying.